Cyber Security at The Melbury Clinic

Cyber Security Ransomware WannaCry

Cyber Security is taken very seriously at The Melbury Clinic. For sometime now, the clinic has taken steps to protect its IT systems from cyber attacks and hackers and all our members of staff do all they can to protect any of your personal information that we hold, in line with The Data Protection Act.

At present, the media is full of reports about Cyber Security and the WannaCry ransomware cyber attacks. WannaCry is a “ransomware program” targeting the Microsoft Windows® operating system. Last Friday, 12th May, a massive cyber-attack was launched, infecting more than 230,000 computers in 150 countries, demanding ransom payments in Bitcoin in 28 languages. The attack has been described by Europol as “unprecedented in scale”. The attack has affected the National Health Service here in the UK,  Telefónica and several other large companies in Spain, as well as FedEx, Deutsche Bahn, and LATAM Airlines. Other targets in at least 99 countries are also reported to have been attacked around the same time. Like previous ransomware, the attack spreads by phishing emails, but also uses strategies developed by the U.S. National Security Agency (NSA) to spread through a network which has not installed recent security updates.   A “critical” patch was issued by Microsoft®  2 months ago in March to remove the underlying vulnerability for supported systems, but many organisations have still not yet applied it.

What Do We Do To Protect Your Information?

At The Melbury Clinic as part of our Cyber Security procedures, our computer software is automatically updated, whenever, and as soon as “patches” or updates are made available by Microsoft®. In addition, the data held on each of our computers is automatically backed up every hour and shared files across our system are backed up “off-site” every evening at the close of business. All of our computers are password protected and the data on each PC is deliberately encrypted so it can only be viewed by those with the authority to do so.

Disaster Planning

As part of its plans to deal with disasters, The Melbury Clinic has a Business Continuity Plan to deal with “IT Disasters”. We have planned for the unlikely event that our computers are rendered useless by fire, flood or malicious damage. All of the data on every PC is fully encrypted and so that even if thieves were able to physically steal our computers, they would not be able to use them or see information held on them. Furthermore, because we have daily back ups held off-site, our systems can be restored on replacement computers within 24 hours.

We Are Not Complacent

We work closely with our local IT Consultant Mike Hobbs and his team at MCS Computer Support. This specialist firm provides us with on going computer and IT advice to ensure our computer systems are up to date and protected and that your personal information and data are kept safe and secure from disasters and cyber criminals.

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