Co-Director and Lead Vein Specialist
I have over 25 years’ experience of treating people with varicose veins, thread veins and other vein complications such as phlebitis, varicose eczema and varicose ulcers. I grew up in Surrey, England and I went to King’s College Hospital Medical School, London. After gaining two undergraduate academic prizes and a scholarship, I was awarded First Class Honours in my BSc in Medical Physiology and Honours in my final medical degree. I started my vascular training at St Thomas’ and St George’s Hospitals in London and it was there that I developed my special interest in vein problems. My mentors were Professor Sir Norman Browse and Professor Kevin Burnand. At that time, they had written the definitive medical textbook on vein problems. Under their supervision and mentorship, I undertook two years’ basic science research leading to the Master of Surgery degree at the University of London. I spent 13 years as a vascular consultant surgeon in the NHS and I am fully accredited as a vascular specialist with the General Medical Council of the United Kingdom. I left the NHS in 2008 to specialise exclusively in venous disease – the specialty of phlebology. As far as I am aware, I am the only doctor based in Dorset who is in full-time private practice treating people with vein problems. I founded this specialist centre for the treatment of venous disease and I have gathered together a team on experts.
In addition to my clinical role in which I provide vein treatments under local anaesthetic, I am responsible for all the medical activities in the Melbury Clinic. I participate in regular business meetings, staff meetings and governance meetings. I am a member of the Medical Advisory Committee of the clinic. I am also the nominated individual with the Care Quality Commission and I have my own appraisals with NHS England.
I am delighted and proud that the Melbury Clinic VeinCare Centre has been selected as a finalist in the Blackmore Vale Business Awards 2018 in the category "Best Online Engagement".
Training and Experience
- Medical Graduate of Kings College Hospital, University of London
- Vascular surgery training at St George’s and St Thomas’s hospitals
- Fellow of the Royal College of Surgeons of England
- Member of the Royal Society of Medicine and Venous Forum
- Founding member of the British Association of Sclerotherapists
- Director of The VeinCare Academy
- Director of The Melbury Clinic Ltd
- Previously Consultant Vascular Surgeon in the NHS
- Previously Clinical Director of Surgery at Yeovil District Hospital
- Previously Surgical Tutor at the Royal College of Surgeons of England
I am Co-Director of The Melbury Clinic and Vein Care Centre. I graduated from University College London in 1980, with a BSc in Psychology. More recently I have worked as a Counsellor, having graduated from BCPC with a Diploma in Humanistic and Integrative Counselling in 2009. I became BACP Accredited in January 2012. I retired from counselling in December 2016, and now I spend more time in my role as a Director of the Melbury Clinic and VeinCare Centre.
I participate in regular business meetings, staff meetings and staff appraisals and I am a member of the Medical Advisory Committee of the clinic. I work closely with the Melbury Clinic manager to regularly review the environment of the clinic.
In my spare time I enjoy walking, going to the gym, staying healthy by eating Real Food and travel.
I am the Operational Clinic Manager. I qualified as a Registered Nurse in 1986 from the Bath School of Nursing. My initial position was in a community hospital prior to moving to Yeovil District Hospital in 1988. At Yeovil Hospital, I was involved in the care of patients undergoing both elective and emergency surgery. I continued my post-registration education undertaking both Open University Modules and achieving my MSc at Bath Spa University, following the Leadership and Management Pathway in 2006. I finished my career at Yeovil Hospital as an Associate Director of Nursing. Key highlights of my career so far were being presented to HRH Prince Edward in 2011 and being a finalist in the Nursing Standard Awards in 2015.
I work closely with the Directors attending regular business meetings. I am responsible for all the operational activities of the clinic, ensuring that the clinic runs effectively and efficiently. I supervise the staff and their training, I ensure the clinic is fit-for-purpose and that the equipment is well-maintained. I work with the Medical Director to ensure that the clinic operates within the regulatory frame work of the Care Quality Commission and all the current legislation as it applies to us. I am a member of the Medical Advisory Committee of the Melbury Clinic and in this role I am involved in the governance arrangements of the clinic. I am the lead nurse for infection prevention and control.
I am very proud to lead this small and friendly team and delighted that the Melbury Clinic is one of the finalists in the Blackmore Vale Business Awards in the category of Best Place to Work.
Secretary and Administrator
I have worked as a secretary in a range of organisations including estate agency, aerospace and Formula 1, prior to 15 years as a Medical Secretary at Yeovil District Hospital. Whilst there I worked for the Obstetrics and Gynaecology Team before joining the Urology Department after having my daughter. I joined The Melbury Clinic VeinCare Centre in April 2017.
Since my appointment, my role has expanded and I am part of the management team, attending regular business meetings with the manager and directors and contributing to decisions that affect how the clinic operates. I work very closely with the clinic manager providing administrative and secretarial support. In addition, I coordinate invoicing, payments and receipts, working closely with our book keeper. I coordinate communications between the clinic and our patients on the telephone, by letter and by email. I provide support to our HealthCare Assistants in scheduling appointments and using our IT systems.
As a small organisation, we all have many "hats" and I have a special role as Fire Warden, ensuring that our fire and smoke detection equipment is regularly checked and that our arrangements in the event of a fire are all in place.
I enjoy being part of a close-knit, highly professional team, intent on delivering a high standard of care to patients. I am proud to say I work at The Melbury Clinic and VeinCare Centre. I am delighted and surprised to have been selected as a finalist in the Blackmore Vale Business Awards 2018 in the category of Best Employee.
Clinic Healthcare Assistant
I trained as an Ofsted-Registered Childminder in 2005 and I ran my own business for 10 years. During this time, I continued my studies and I completed NVQ 2 in Health and Social Care. I became a private support worker and I provided individual care, improving my knowledge of paraplegia, epilepsy and learning difficulties. While working with a range of healthcare professionals in varied clinical settings, I have developed a patient-centred approach to care, focusing on quality.
I joined the Melbury Clinic VeinCare Centre in July 2018. I have completed a thorough and rigorous induction programme, and, already, I am involved in all aspects of the activities of the clinic. It is a privilege to be part of a highly professional team and I look forward to broadening my clinical knowledge and skills and thereby growing professionally within the organisation.
Clinic Healthcare Assistant
I have over 4 years' experience as a HealthCare Assistant. I gained the level 3 diploma in Health and Social Care in 2014 and the Care Certificate in 2016. I get enormous job satisfaction from helping others and I am passionate about giving good quality care.
I joined The VeinCare Centre at the Melbury Clinic in July 2018. After a very intense induction training programme, I am now a full member of the team. The first 2 weeks of training were hard work, but I enjoy learning new skills and taking part in the diagnosis and treatment of vein problems.
I feel proud to be part of such a happy and caring team.
Clinic Healthcare Assistant
Having trained as a beauty therapist in 2009, I went on to run my own business for 4 years. More recently, I have worked with the elderly in residential and nursing homes as a care assistant. During this time, I completed the QCF level 2 diploma in Health and Social Care. In these two very different areas of work, I have developed excellent communication skills, which enables me to care for patients in a compassionate and empathic way. Joining the Melbury Clinic has given me the opportunity to acquire more varied clinical experience and to grow professionally within my role as HealthCare Assistant.
With support from the team at the Melbury Clinic and VeinCare Centre, my application to study nursing has been successful. I started my training in Plymouth University School of Nursing and Midwifery in September 2018 and I continue to work at the clinic as a "Bank Nurse".
Dr Carolyn Griffiths
Medical Advisory Committee Member
I graduated from University College London with a medical degree in 1983. My junior posts were at Yeovil District Hospital and Musgrove Park Hospital, Taunton. During my training, I undertook post-graduated studies, gaining the DRCOG and MRCGP qualifications.
In 1988 I became a partner at The Apples Medical Centre in Sherborne. I retired after 26 very happy years. General Practice underwent many changes during that time which required all GPs to become increasingly involved in management to ensure that we continue to deliver the high standards of care our patients deserve. This can only be done by team work. My first love was always face to face contact with my patients.
I have known Haroun Gajraj professionally for many years, as a referring GP colleague. I was delighted to be invited by him and his co-director Jane Gajraj at the start of 2018 to be a Member of the Medical Advisory Committee of the Melbury Clinic.
I enjoy my involvement with the Melbury Clinic, working with a team again to ensure that the high standards of care at the Melbury Clinic are maintained.
Medical Advisory Committee Member
I qualified as a pharmacist in 1977 and then I undertook further postgraduate studies leading to an MSc in Clinical Pharmacology and an MBA. I was chief pharmacist at Yeovil District Hospital from 1995 until my retirement from the NHS in 2014. I now work as an Independent Consulting Pharmacist and I am a Trustee for St Margaret’s Hospice in Somerset as well as a Board Member and Chair of their Audit Committee.
I have worked with Haroun Gajraj while he was a Consultant Surgeon at Yeovil Hospital and I have known him professionally for many years. I was delighted to be invited by him and his co-director Jane Gajraj at the start of 2018 to be a Member of the Medical Advisory Committee of the Melbury Clinic.
I am delighted to work with the other members of the Melbury Clinic MAC to provide a governance framework for this organisation.
The Melbury Clinic Team is a small, friendly group which strives for excellence. Our Mission is to put our patients at the centre of all that we do.
We were proud finalists in three categories of the Blackmore Vale Business Awards 2018:
Best Employee – Lisa Parsons
Best Place to Work
Best Online Engagement.